Payment & Security

Xelquarvo and xelquarvo.com are owned and operated by Chongqing Qiannanxun Trading Co., Ltd.

Payment Methods

Available payment methods are displayed during checkout and may vary by location, currency, device, and enabled payment services. Use only a payment method you are authorized to use.

Payment Authorization

Orders are subject to payment authorization and fraud-prevention checks. Your bank or payment provider may request verification, decline a transaction, or place a temporary authorization hold. Their approval decisions and hold-release times are outside our control.

Checkout Security

Checkout is processed through Shopify and authorized payment providers using safeguards designed to protect transaction information. We do not directly store complete payment-card details submitted through those providers. No online system is completely secure; use a trusted device and keep your account credentials private.

Prices & Charges

Product prices, shipping fees, applicable taxes, discounts, and the final total are shown before payment. Eligible orders of US$29.99 or more qualify for free standard shipping, subject to restrictions shown at checkout. Bank fees and currency-conversion charges are determined by your payment provider.

Discount Codes

Apply an eligible code before completing checkout. Unless the offer states otherwise, codes cannot be combined, exchanged for cash, transferred, or applied to completed orders. Any additional restrictions will be stated with the promotion.

Refunds & Payment Questions

Approved return refunds are issued to the original payment method within 5–10 business days after receipt and inspection. Payment providers may require additional time. Contact us if you need help with a charge, refund, or checkout issue.